Legal notice
Company Name
Kimono Avenue合同会社
(Kimono Avenue LLC)
CEO
Takeo Hatanaka
Address
AXIS Honmachi-bashi YK Building,
2-16 Honmachi-bashi,
Chuo-ku, Osaka-shi, Osaka
540-0029, Japan
Phone Number
080-9330-7271
Email Address
https://kimonoave.com/pages/contact
Website URL
https://kimonoave.com/
Product Prices
Displayed on each product page
Required Charges Other Than Product Prices
- Shipping fees: Displayed on the checkout page
- Consumption tax: Included in the product price
- Import duties: Applicable for international orders (to be borne by the customer)
Payment Methods
- Credit Card (Visa, MasterCard, American Express)
- PayPal
- Other payment methods as displayed on the checkout page
Payment Deadline
Upon placing the order
Delivery Time
Within 2-3 days after payment confirmation (varies by product and location)
Returns and Exchanges
We accept returns and exchanges within 14 days of delivery. Please contact us before returning the items. The items must be unused and in their original condition. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Defective Products
If you receive a defective product, please contact us within 7 days of delivery. We will replace the defective item or issue a refund. Return shipping costs for defective products will be borne by us.
Cancellation Policy
Orders can be cancelled before shipping. Once the order is shipped, it cannot be cancelled.
Privacy Policy
We handle personal information in accordance with our privacy policy. Please refer to our privacy policy page for details.
Contact Information for Inquiries
https://kimonoave.com/pages/contact
